Help Protect your BMW for the road ahead.
A member of the Bob Smith team, or a customer care representative from BMW may have contacted you recently about your BMW Coverage on your vehicle.
We have a few options for you that we want to make you aware of to help protect your Ultimate Driving Machine©.
Extended Service Contracts
Repairs to any vehicle over time are a certainty. It’s always best to plan ahead to avoid unexpected vehicle repair expenses. Bob Smith has a few different options for you.
Our plans include Roadside Assistance and \Trip Interruption Coverage. Here is a quick guide to some of the options that may be available to you.
Reserve
Our highest level of coverage.
An exclusionary policy covering all components on your
vehicle except items considered normal maintenance by the
manufacturer. The following items are not covered
Estate
Includes Sterling & Powertrain coverages, plus
Front/Rear Suspension Group
Enhanced Electrical Group
Hybrid/Electric Vehicle Group
Hybrid/Electric Vehicle Battery
Sterling
Includes Powertrain coverages, plus
Power Steering Group
Air Conditioning Group
Cooling Group
Electrical Group
Powertrain
Our basic coverage
Engine Group
Turbocharger/Supercharger
Transmission, Transaxle & Transfer Case (4×4/AWD)
Drive Axle Group (Front or Rear)
Hybrid/Electric Vehicle Group
Seals & Gaskets
Suspension/Tire/Wheel Modifications
Warranty Remaining Option
TERMS AND PROVISIONS
These are general coverage descriptions. Please refer to the service contract for complete terms and provisions. Model years >20 years old are not eligible for Estate or Reserve coverage plans.
Roadside Assistance
If your BMW happens to break down, our Roadside Assistance team won’t leave you stranded. Our team will arrange to have your BMW towed to the nearest BMW Dealer or qualified repair facility within a 150-mile radius. The roadside assistance team will be available to you 24/7.
Most BMWs do not have spare tires, instead, they are equipped with run-flat tires (some performance BMW models may not have run-flat tires). Check with your tire manufacturer to find out your specific tire OEM recommendations. Some run-flat tires may go 50 miles (80km) at a speed of less than 50 MPH (80 km/h) on a flat tire.
In the event, your vehicle is not safe to drive, or if you simply want to get your BMW to a BMW Service Center to have the tires replaced a member of our roadside assistance team will make the arrangements to have your vehicle towed to the nearest service center.
Also, included with your extended service contract are emergency fuel delivery service, battery jump service, Key Lockout Service, Rental Car, and Trip Interruption coverage. Our Finance and Insurance team is available to answer any questions you may have or provide cost estimates for any level of service you may need.
Questions & Answers
What is the cost of an extended warranty?
It depends on the model, mileage currently on the car, as well what term of coverage you want, and how comprehensive the policy you need. It can range from several thousand dollars to over $10,000 for some models like BMW M3 Competition Editions.
Do you have a payment plan?
We have several options to help you pay for extended warranties and maintenance plans. You can text the word “BMW” to 98415 to learn more.
What is the deductible?
We have options ranging from $0 to $100 with an option for a disappearing deductible if you are a repeat service customer to Bob Smith BMW.
What is the difference between warranty and maintenance?
A service plan is a separate policy from your BMW New car warranty. A BMW maintenance plan includes all the benefits of a service plan, but also adds protection for replacement and repair of various wear and tear parts
What is covered?
Depending on the policy you choose you can pick options that cover your basic powertrain, or select coverage that closely mirrors your new car warranty with a few exceptions.